PROFESSIONAL SUMMARY

I help agile teams distributed across multiple geographies, time zones, and cultures deliver their best product.

SKILLS

Agile, Scaled Agile, Scrum at Scale, Scrum, Kanban, Jira, Jira Align, Confluence, Service Now, SDLC, CICD, Project Management, Release Management, APIs

EXPERIENCE

Agile Scrum Master, Fidelity Investments

09/22 - Now

  • Used metrics and transparency to raise sprint completed vs committed from 60% to 80% in six months

  • Coordinated and standardized deployments of eight applications across five squads

  • Formed a Multi-Squad Demo allowing early and frequent stakeholder feedback

  • Implemented a Scrum of Scrums taking cross-functional deployments from quarterly to monthly

  • Measured squad velocity and capacity enabling predictable quarterly planning

Scrum Master, Asure Software

03/20 - 9/22

  • Organize 3 teams by implementing sprint events to deliver continuous improvement

  • Advise on the product backlog by providing subject matter expertise to maximize value delivered

  • Resolve dependencies by assembling a weekly Scrum of Scrums allowing cross-functional coordination

  • Establish sprint goals through collaborative design to ensure forecastable velocity

  • Decrease distractions by taking initiative to resolve impediments and ensure delivery of commitments

  • Develop and document product lifecycle from planning to release by implementing scrum practices allowing for iterative improvements

QA Team Lead, Asure Software

07/14 - 02/20

  • Optimized test plans by prioritizing dependencies increasing testing velocity

  • Collaborated with the Product owner on testing timelines driving on time delivery

  • Overhauled development practices by documenting and analyzing the SDLC to optimize resources

Senior Technical Support, Asure Software

04/08 - 06/14

  • Enhanced support procedures by establishing a knowledge base and formalizing on-boarding procedures

Senior E-Commerce Support, Donnelly School Apparel

05/06 - 04/08

  • Delivered support through online account administration maximizing customer satisfaction

CERTIFICATIONS

02/24 - 02/25

SA (Certified SAFe 6.0 Agilist), Scaled Agile Inc.

06/23 - 06/24

Scrum@Scale Practitioner, Scrum Inc.

02/22 - 02/24

A-CSM (Advanced Certified Scrum Master), Scrum Alliance

03/20 - 02/24

CSM (Certified Scrum Master), Scrum Alliance

08/22

Google Project Management, Coursera