PROFESSIONAL SUMMARY
I help agile teams distributed across multiple geographies, time zones, and cultures deliver their best product.
SKILLS
Agile, Scaled Agile, Scrum at Scale, Scrum, Kanban, Jira, Jira Align, Confluence, Service Now, SDLC, CICD, Project Management, Release Management, APIs
EXPERIENCE
Agile Scrum Master, Fidelity Investments
09/22 - Now
Used metrics and transparency to raise sprint completed vs committed from 60% to 80% in six months
Coordinated and standardized deployments of eight applications across five squads
Formed a Multi-Squad Demo allowing early and frequent stakeholder feedback
Implemented a Scrum of Scrums taking cross-functional deployments from quarterly to monthly
Measured squad velocity and capacity enabling predictable quarterly planning
Scrum Master, Asure Software
03/20 - 9/22
Organize 3 teams by implementing sprint events to deliver continuous improvement
Advise on the product backlog by providing subject matter expertise to maximize value delivered
Resolve dependencies by assembling a weekly Scrum of Scrums allowing cross-functional coordination
Establish sprint goals through collaborative design to ensure forecastable velocity
Decrease distractions by taking initiative to resolve impediments and ensure delivery of commitments
Develop and document product lifecycle from planning to release by implementing scrum practices allowing for iterative improvements
QA Team Lead, Asure Software
07/14 - 02/20
Optimized test plans by prioritizing dependencies increasing testing velocity
Collaborated with the Product owner on testing timelines driving on time delivery
Overhauled development practices by documenting and analyzing the SDLC to optimize resources
Senior Technical Support, Asure Software
04/08 - 06/14
Enhanced support procedures by establishing a knowledge base and formalizing on-boarding procedures
Senior E-Commerce Support, Donnelly School Apparel
05/06 - 04/08
Delivered support through online account administration maximizing customer satisfaction
CERTIFICATIONS
02/24 - 02/25
SA (Certified SAFe 6.0 Agilist), Scaled Agile Inc.
06/23 - 06/24
Scrum@Scale Practitioner, Scrum Inc.
02/22 - 02/24
A-CSM (Advanced Certified Scrum Master), Scrum Alliance
03/20 - 02/24
CSM (Certified Scrum Master), Scrum Alliance
08/22
Google Project Management, Coursera